Visitor – I came to your awesome place about two weeks ago (a gift from my daughter). We had the time of our life. I bought a black cloth bag with a picture of the Grand Canyon on both sides and not sure how much it was but it is already ripped across the top and no longer can be used. I had very little in it when it tore. I also bought a slate coaster with a picture of the canyon on the top. Used it twice and the picture is all white now and the edges are lifting. What I had on there was a glass with wine and only sweat a little. Just wanted to let you know that both things are broken and it only has been two weeks since I bought them. Not sure if anything can be done. I’m really disappointed because I was looking forward to using these things as mementos from my visit. I understand that sometimes products can have issues, but I thought the quality would be better given the reputation of your store. If there’s any chance of a replacement or a suggestion for the grand canyon mule mail service, I would greatly appreciate it. Thank you for your attention to this matter.

CC – Did you buy the merchandise at the gift shop at the South Rim?

Visitor -Yes

Visitor loaded: https://grandcanyon.com/planning/south-rim-planning/

CC – Let me see if I can find the number for the gift shop. Be back in a moment.

CC – Here is the number for general information, they will be able to help direct you to the gift shop. (928) 638-7888

Visitor – Thank you

Comments

4 responses to “Grand Canyon Giftshop”

  1. Lynne Sell Avatar
    Lynne Sell

    I was at the canyon last week (South Rim) in the Tower and looking at the in the gifts section and saw a tote bag made out of canvas with a picture and Grand Canyon stamped on it. It had a zipper and leather handles and sold for around 25.00 or so dollars. I would like to order one if that is possible.
    I can call them but do not know the number. If you could help me I would appreciated it a lot.
    Lynne Sell

    1. Karlyn Bunting Avatar
      Karlyn Bunting

      Lynne,

      Grand Canyon National Park Lodges has an Online Shop that you can look for that Tote Bag here:
      https://shop.grandcanyonlodges.com/

      Karlyn

  2. Linda Nelson Avatar
    Linda Nelson

    Visited the South Rim last week. Sad to see no gift shops open. Looking for tie dye hoodies for grandbabies from the Grand Canyon. Can you help me? Girl and boy sizes 10-12.

    1. Karlyn Bunting Avatar
      Karlyn Bunting

      Linda,

      You can take a look at this Website for the Grand Canyon Lodges operated by Xanterra:
      https://shop.grandcanyonlodges.com/

      Enjoy,

      Karlyn

Leave a Reply

Your email address will not be published. Required fields are marked *